Working With Cases

Articles

Case Submission
Review how to submit cases online via the Support Portal.
Viewing and Communicating on Cases
Learn how to view your cases and effectively communicate with Campus Support.
Closing and Re-opening Cases
Cases can be closed once they no longer require assistance from Campus Support.
Viewing Issues
This article reviews Support cases that require assistance from a Campus Development team.
Account and Contact Information
Learn how to review the Support contacts for your district and how to request a change to your contact information.
Reports (Cases)
The Reports tool allows Support contacts to pull and export case information.