FRAM Preferences

Tool Search: FRAM Preferences

FRAM Preferences houses all of the functionality related to permission, application, and verification preferences. 

Year Preferences

The Year Preferences tab allows districts to set the Default Expiration Date and create Permissions. Preferences are associated with a year so items can change from year to year as needed.

Screenshot of the Year Preferences tab.


Preference Definition Affected Areas
Default Expiration Date This is the date on which current student eligibilities should expire. Typically, this date is set to 30 days into the next school year. The date set in this field will auto-populate Meal Benefits Application expiration/end date fields.

Permission to Share

Permissions allow parents to determine what additional programs may have access to their child's eligibility in order to receive Free and Reduced benefits. Permissions can be viewed on the online Meal Benefits Application (Authorization step), the Household Applications editor, or the Eligibility tool. Responses can be obtained through the Permissions Report.

Two types of Permissions exist in Campus:

  • Campus Product Permissions: Specific tools within Campus will adjust item pricing based on if the parent has selected to share or not. Subject to any additional Free and Reduced preferences within the tool.
  • Custom Permissions: Custom Permissions are permissions that may be needed for programs outside of Campus, such as free textbooks, weekend food backpack programs, etc. Responses can be obtained through the Permissions Report.

Setting up permissions is optional and not required. Check to see if your district currently provides permission to share approval via paper applications.

If a Permission is added after the Application Instructions Template has been created, the template will need to be recreated for the permission information to populate correctly and for it to display properly in the online Meal Benefits Application.

Preference Definition Affected Areas
School Store and Activity Registration Product Permission If selected, School Store and Activity Registration will be a permission option for parent/guardians in the household application tool, online meal benefits application and eligibility tool. If School Store and Activity registration items have free and reduced prices setup, it will use the permission response for to adjust any pricing.

Adding a Custom Permission

  1. Click Add Custom.
  2. Enter the Name for the Permission.
  3. Set the Sequence number to set the order permissions list on applications and the Eligibility Detail.
  4. Save.

The image below is an example of how permissions are established on a student's Eligibility record.

Screenshot of the student Eligibility tool. 

The image below is an example of how permissions are set by the application signer when filling out the online Meal Benefits Application via Portal.

Screenshot of permissions when when filling out the online Meal Benefits Application via Portal

Application Preferences

Settings on the Application Preferences tab allow the user to set default values for letter configuration and to configure options available during Meal Benefits and Educational Benefits application processing.

Screenshot of Application Preferences

Preference

Definition

Areas Affected

Eligibility Import Preferences
Include Medicaid in Extend Direct Certification

If this checkbox is marked, the Extend Direct Certification Status to Additional Students in Household checkbox will also include Medicaid when using the Eligibility Import Wizard to import a direct certification file.

If all students in the same household as the import student should be assigned a Direct Certification eligibility status (even when not included in import file), users can mark the Extend Direct Certification Status to Additional Students in Household checkbox. Marking this checkbox will compare the student in the import file to the student(s) listed in the primary household or at the same address. Students in the household who do not have existing eligibilities will be assigned the same eligibility status as the student included in the import file.

Eligibility Import Wizard

Non-Direct Eligibility Overwrite If this checkbox is marked, new non-direct eligibilities imported from the Eligibility Import Wizard will overwrite existing non-direct eligibilities. This checkbox is marked by default. Eligibility Import Wizard
General Letter Preferences

Hide Breakfast Program

If this checkbox is marked, the breakfast-related fields will be hidden on default and custom Approval/Denial letters.

FRAM Communication

Hide Eligibility Expiration Date

If marked, the Eligibility Expiration Date will be hidden on default and custom Approval/Denial letters.

FRAM Communication

Default Signature Information entered in the Default Signature box is used when new custom letter templates are created in FRAM Communication and is inserted on canned pre-application, direct certification, and verification letters. FRAM Communication
Custom Letter Preferences

Use Custom Approval/Denial Letter

If this checkbox is marked, custom approval/denial letters are used instead of canned letters. See the FRAM Communication article for more information about custom letters. 

This option must be selected for districts utilizing Online Meal Benefit Applications.

Canned Letter Preferences

Hearing Official Name

The name of the person who conducts Meal Benefits Application appeals. This field will insert the Hearing Official's name into default Approval/Denial letters. This option is not used in Custom letters.

Homeless Coordinator

The name of the person to be listed as a contact in verification letters for questions related to homeless student eligibilities and the verification process.

Migrant Coordinator

The name of the person to be listed as a contact in verification letters for questions related to migrant student eligibilities and the verification process.

Runaway Coordinator

The name of the person to be listed as a contact in verification letters for questions related to runaway student eligibilities and the verification process.

General Application Preferences

Auto Fill Application Name

This field designates how Meal and Educational Benefit applications will be named for identification purposes. Based on the value chosen, household applications will be listed under the Signer's Name (e.g., Johnson, Sally) or the Household Name (Johnson Household).

Auto Fill Reference Number

This field assigns a number to applications for identification purposes. This field is a read-only information field to show the next reference number to be assigned to a submitted application.

This is not the exact number of applications processed to date. This includes any applications that have been started and not finished, deleted, excluded, etc. This number increments each time an online application is started (even if it's not finished) and each time New is selected in Household Applications. This number will continue to increase and does NOT restart with new school years.

Display Medicaid Opt Out

If this checkbox is marked, the Opt Out Medicaid checkbox will display on several FRAM tools and reports. When the Opt Out Medicaid checkbox is displayed, it is used to indicate whether or not a parent wishes to be contacted by the Medicaid (Medicaid Program) agency as related to their student's free/reduced eligibility. More information on this checkbox is included on the tools for which it appears.

Display SCHIP Opt Out

If this checkbox is marked, the Opt Out SCHIP checkbox will display on several FRAM tools and reports. When the Opt Out SCHIP checkbox is displayed, it can be used to indicate whether or not a parent wishes to be contacted by the SCHIP (State Children's Health Insurance Program) agency as related to their student's free/reduced eligibility. More information on this checkbox is included on the tools for which it appears.

Hide Annual (Yearly) If this checkbox is marked, the option to enter a "Annual" income is hidden on the Household Applications and FRAM Online Applications.
Benefit Case Number This field allows you to enter the minimum and maximum number of digits allowed when users enter a Benefit Case Number.
Process Inbox Messages
Option Description Areas Affected
Include Paper Applications If selected, the application signer who submitted the paper Meal Benefits Application will automatically receive a Portal message informing them their application has been processed after the FRAM Processor processes the application within Campus.
Include Approval/Denial Letter

If selected, the application signer who submitted an Online Meal Benefits Application will receive an Approval/Denial Letter in their Portal Inbox after the application has been processed within Campus.
   
If Include Paper Applications is selected as well as Include Approval/Denial Letter, then a paper Meal Benefits application processed in Campus via Household Application will receive an Approval/Denial Letter via their Portal Inbox.

 
State Agency Name The name of the agency that makes eligibility determinations.
SFA ID The School Food Authority ID as assigned by Food & Nutrition Services.
Provision Preferences

Educational Benefits Applications Processed

If marked, this indicates Educational Benefits Applications are processed in the district due to one or more schools participating in Provision programs and enables users to create an Educational Benefits Application in the Household Applications tool.

This is a district-wide setting.

  • Individual School(s) - Indicates some but not all schools in the district process Educational Benefits Applications. When benefit applications are processed, the default selection will be Meal Benefits Application when selecting a new Household Application.
  • All Schools- Indicates all schools in the district process Educational Benefits Applications. When benefit applications are processed, the default selection will be Educational Benefits Application when selecting a new Household Application.

     

    This field will not appear unless Provision Program fields are enabled on the School tab.

Online Application Preferences

Meal Benefits

Enables the Application/Forms section to become available within the Campus Portal. This checkbox also enables users to use the Meal Benefits Application within the Applications/Forms section for submitting Household Applications via the Portal. 


Per USDA guidelines, schools are not permitted to accept Meal Benefit applications for the upcoming school year before July 1. Therefore, if you choose to enable Online Applications for the first time (by selecting the Meal Benefits checkbox), you can set up the Custom Approval/Denial Letters for the upcoming school year before the July 1 but you cannot select the Meal Benefits checkbox until July 1. For example, if you decide to use Online Applications for the first time starting 7/1/2020 and you set up all Approval/Denial Letters in June 2020, you must wait until 7/1/2020 to select the Meal Benefits checkbox.


If you do NOT Activate E-Signature Functionality

  • It is ultimately the responsibility of each CNP SA (Child Nutrition Program State Agency) and local agency to review their state’s statutes and policies regarding what is required for the electronic transfer of information in state-administered Federal programs. Know the requirements prior to activating or deactivating E-Signature.
  • The standard application instructions (found in FRAM > FRAM Communication) list information on PIN use in several places. If you are turning off or not using E-Signatures, update the instructions to remove reference to the PIN requirements.
  • There is language in the Terms of Use section of the E-Signature which mentions the electronic signature. Consider moving the information from this section to the Authorization Statement section of the Application Instructions if you are not using the electronic signature.

Please review the Setting up Online Meal Benefit Applications article for a detailed walk-through of the workflow required to enable and properly manage Online applications.

FRAM Processor Locked Time

Indicates the number of minutes a FRAM Processor can work on processing an Online Meal Benefits Application submitted via the Portal before other FRAM Processors are allowed to open and process the online Meal Benefits application. This functionality ensures no more than one processor is processing the same application at the same time. After an online Meal Benefits application is submitted for approval and the amount of time selected in this field has passed, any processor may process the application.

Online Applications

Medicaid

Allows schools/districts to enter a different name for their Medicaid benefits. This will be the Alternate Medicaid name used in the Authorizations screen within the online Meal Benefits Application on the Portal. If an alternate name is not entered, the USDA name will be used.

Online Meal Benefits Application

SCHIP

Allows schools/districts to enter a different name for their SCHIP benefits. This will be the alternate SCHIP name used in the Authorizations screen within the online Meal Benefits Application on the Portal. If an alternate name is not entered, the USDA name will be used.

Online Meal Benefits Application

SNAP

Allows schools/districts to enter a different name for their SNAP benefits. This will be displayed in the Benefits question in the online Meal Benefits Application workflow.

Online Meal Benefits Application

TANF

Allows schools/districts to enter a different name for their TANF benefits. This will be displayed in the Benefits question in the online Meal Benefits Application workflow.

Online Meal Benefits Application

FDPIR

Allows schools/districts to enter a different name for their FDPIR benefits. This will be displayed in the Benefits question in the online Meal Benefits Application workflow.

Online Meal Benefits Application

Other

Allows users to enter up to three additional meal benefits. These additional benefits will be displayed in the Benefits question in the online Meal Benefits Application workflow.

Online Meal Benefits Application

Verification Preferences

Settings on the Verification Preferences tab allow you to set default values/options to be used in letters sent to guardians of households whose applications are being verified.

 All preferences are tied to and impact the Verification tool.

Screenshot of Verification Preferences

 

Preference

Definition

Verification Letter Preferences

Choose either Canned or Custom letters. If Custom is selected, see the FRAM Communication article for more information about custom letters.

First Pre Notice Letter Due Date

The first Pre Notice Letter includes the due date from this field.

Second Pre Notice Letter Due Date

The second Pre Notice Letter includes the due date from this field.

Hearing Date

If parents do not approve of their new eligibility status, they must request an appeal by this date.

Confirming Official Name

The name of the person confirming the verification of Meal Benefits applications.

Reverse Charge or Toll Free Information

The phone numbers/contact information of district officials who handle recipient inquiries on Verification Notification letters.

Secondary Lunch

The standard price of high school lunch.

Secondary Breakfast

The standard price of high school breakfast.

Middle Lunch

The standard price of middle school lunch.

Middle Breakfast

The standard price of middle school breakfast.

Elementary Lunch

The standard price of elementary lunch.

Elementary Breakfast

The standard price of elementary breakfast.

Previous Versions

Application Preferences [.2231 - .2319]
Verification Preferences [.2231 - .2319]
Permission Preferences [.2231 - .2319]