Census Change Requests are processed with either the Portal Request Processor or the Staff Request Processor tool.
The Portal Request Processor tool is used by approved staff members to approve or deny changes requested by guardians of students through the Campus Portal. Each type of Portal Request has its own tool right.
The Staff Request Processor tool is used by approved staff members to approve or deny changes requested by other staff members through the My Data tool. Users with the Self Service Approver checkbox marked on their district assignment will receive Process Inbox notifications for approval requests.
See the Portal Request Processor and Staff Request Processor articles to learn more about these tools.
Staff Request Processor
District Assignment - Self Service Approver
Additional Tool Rights may be needed. A user can only view and process requests for students and staff associated with calendars to which the user has access.
Available Tool Rights
Multiple user groups may be created with varying levels of access. For example, one group may have full access to the Portal Request Processor including subrights, while another may only be able to process Household Phone Requests and Address Requests.
Note that enabling System Administration > Preferences > Self Service Auto Approval allows users without Write/Add access to Staff Request Processor to process requests.
| R | W | A | D |
|---|---|---|---|
| Portal Request Processor (and subrights) - District Edition Only | |||
|
|
N/A | N/A |
| Staff Request Processor | |||
|
|
|
N/A |
| Edit Household/Address (subright) | |||
|
N/A | N/A | N/A |
Portal Request Acceptance and Denial
Before assigning tool rights, consider how the district processes data:
|
Administration Type |
Suggested Configuration |
Result |
|---|---|---|
|
Centralized Processing |
Assign Read and Write access for all Portal Request types to a person who has All Calendar rights. |
Selected persons are able to process all requests submitted via the portal for the entire district. |
|
Decentralized Processing |
Assign school-level administrators Read and Write access to one or more request types. |
Selected persons are able to process all requests that impact students in their school. Any request made for someone that is either enrolled in the school, related to a student enrolled in the school or lives with a student enrolled in your school, they are able to see and process the requests. If the person is related to students in multiple schools, each school administrator sees the request. |
|
Mixed Processing |
Assign some Portal Request types for centralized processing (e.g., addresses) and some types for school-level processing (e.g., Student Demographics) depending on district process. |
|
Suggested User Groups
See User Groups and Suggested Roles for more information.
