Absence Request Settings

The Absence Request toolset is part of the Campus Workflow Suite.

Tool Search: Absence Requests

To enable the Absence Request tool in Campus Parent, mark the Enable Absence Request Portal Tab checkbox. 

This preference is district-wide and is enabled or disabled for all schools.


Screenshot of Absence Request Portal Settings with absence requests enabled.Absence Requests


See the following articles for information on processing and submitting Absence Requests.

Absence Request: Excuse Code Settings

Districts can add, edit, and modify their excuse codes from Attendance Office > Settings > Scanner Settings in the Absence Request: Excuse Code Settings. The codes will appear under More > Absence Request in the Campus Parent portal. These settings are available at the District level.

Screenshot of absence request excuse code settings

FieldDescription
Show Inactive Excuse CodesToggle On to show all excuse codes or toggle Off to only see active excuse codes.

Excuse Code

The internal code for the excuse.

Excuse Name

The name of the excuse that parents will see on the portal when filling out their absence request.

SequenceThe order excuses will appear in the Excuse field.
RequiredIndicates whether a document upload is required when selecting the excuse.
If this is unchecked, the document upload button will still appear, but it will not be required.

Parents are only allowed to upload one document per request. This means that if the absence request has three students, all three students will have the same document attached to their absence request, even if it does not pertain to them.

 The uploaded document will only be viewable and live on the Absence Request itself. It will not be viewable in Person Documents or elsewhere in Infinite Campus.

ActiveIf checked, the excuse is available for users to select. If unchecked, it is not available for users to select.
DeleteRemove the excuse from the Absence Request: Excuse Code Settings.
Excuse Codes cannot be deleted if they are associated with an Absence Request record or with a Check In/Out Kiosk button. These codes are denoted by a lock icon instead of a trashcan.