Tool Search: Messenger Activity Report

The Messenger Activity Report provides message usage information by school, sender and message type based on the criteria you select.

Screenshot of the Messenger Activity Report tool.

Messenger Activity Report Editor

Generate the Report

Use the following field descriptions to select options for the fields on the editor and click the Generate Report button.

Field	Description
Date Option	The Date Options narrow report results to messages that have been sent or messages that have been created. Scheduled. This is the date the message was sent and it corresponds to the field on the Sent Message Log called Date Scheduled. Created. This is the date the message was created by the user or scheduler and it corresponds to the field on the Sent Message Log called Date Created.
Date Range	Used in conjunction with the Date Option, the Date Range narrows report results to messages that fall within specific calendar days. Start Date. The first day of the date range. The current date is automatically entered, but can be modified by entering a different date in mmddyy format. End Date. The last day of the date range. The current date is automatically entered, but can be modified by entering a different date in mmddyy format.
District/School	This option narrows report results to district-wide messages or messages sent to a specific school. All must be selected for the following messages to appear on the report: Any district-wide messages. (District-wide messages are automatically created from Process Alert Messages) Any message sent to more than one school.
Sender	This option narrows report results to messages sent by the Sender(s) you select. Users display in the Sender list if they have sent at least one message from a Messenger Tool, Messenger Scheduler or other Campus tools that uses Messenger for Inbox or Email.
Message Type	This option narrows report results to messages sent from a specific Messenger Tool, Messenger Scheduler or other Campus tool that uses Messenger for Inbox or Email. Options include the following: All Types Attendance Behavior Behavior Notice Emergency Failing Assignment Grades Message Builder Missing Assignment Notice/Staff/Survey (Historical general messages and priority messages sent through Staff Messenger, Survey Messenger and Message Builder tools using Campus .1334 and previous.) POS Schedule Change School Choice Special Ed Staff Survey Teacher Text Message
Message Status	This option narrows report results to the follow message statuses: All Statuses. Message of all statuses will be shown. Canceled. Only message that were canceled. This includes messages that were canceled before delivery had begun. Canceled IP. Only messages that were canceled after delivery had been started. Complete. Only messages that have finished delivery. Error. Shoutpoint has not returned information for the message. Selecting the Refresh Status button on the Sent Message Log for messages in this status may update the status from Error to another status. Failed. Only messages that did not send due to technical issues. In-Progress. Only message tasks that are currently running. Waiting. Only messages that have been scheduled, but have not completed.
Group By	This option allows you to sort report result according to the following categories: District/School Message Type Sender
Report Format	The Messenger Activity report can be generated in the following formats: PDF CSV DOCX

Report Example

The No Device, Inbox, Email, Voice and Text columns on the Messenger Activity Report provide initial counts for the message. However, the Sent Message Report in the Sent Message Log provides the detailed count of the actual messages sent.

The Schedule ID column is blank if the message did not include Voice and or Text as part of the message.

The Total Recipients column is the sum of all recipients eligible for receiving the message and includes recipients who did not receive a message since they did not have a delivery device available or they did not have a delivery device selected for the message type.

Screenshot of the Messenger Activity Report output in HTML.

HTML Report Example

Messenger Activity Report

Generate the Report

Report Example

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