Error Log - Synchronization and Messaging

Tool Search: Error Log

The Error Log tool may be used by district and/or state system administrators to view recent activity and errors related to synchronization and messaging.

screenshot of the error log toolError Log


See the Error Log Tool Rights article for information about related tool rights.

Error Log Fields

FieldDescription
Filter

The Filter field of the Error Log has two settings:

  • All Entries - Displays all log entries related to synchronization and messaging within the system.
  • DIS/ZIS Server Entries Only - Displays only the log entries of the data interchange server.
Start DateThe first date in the date range for which error log entries will be generated.
End DateThe last date in the date range for which Error Log entries will be generated.
Generate ReportGenerates the Error Log.
Clear LogClears the Error Log.

To generate the log:

  1. Select a Filter.
  2. Enter a Start Date and End Date. 
  3. Click Generate. The log is generated.

If the report fails or takes too long to generate, shorten the date range and try again.

Error Log Output

To clear messages from the log:

  1. Select a Filter.
  2. Click Clear Log
  3. Click OK to confirm the clear action. The log will be cleared, and only new messages will appear.