Absence Request Processing

The Absence Request toolset is part of the Campus Workflow Suite.

Tool Search: Absence Request Processing

Before using the Absence Request Processing tool, be sure the Scanner Settings have been set up under

Attendance Office > Settings > Scanner Settings. If not, you will see this message:

The Tardy Threshold and the Absent Threshold in Scanner Settings must be entered for each school/calendar for the Absent Request Processing to function.

Use the Absence Request Processing tool to manage Absence Requests submitted by a parent or guardian.

Absence Request Processing - Current Requests

See the Absence Request Processing Tool Rights article for information about rights needed to use this tool.

Current Requests Filter Options

Field

Description

Relation to Student

Use the Relation to Student field to filter the list of requests by the requester's relationship to the student: Self or Parent/Guardian. Leave the filter option blank to include all relations.

Request Date

The Request Date field allows users to filter the results by the date on which the absence request begins. Leave this filter blank to include all dates.

Request Time

The Request Time column to filter the list of requests by the parent-indicated time of arrival or departure for Arriving Late or Leave Early absence requests. This column remains blank for Full-Day absence requests. Leave this filter blank to include all request times.

Last Name

The Last Name field allows users to filter the results by the student's last name.

First Name

The First Name field allows users to filter the results by the student's first name.

Excuse

Use the Excuse field to filter the results by the Excuse reason entered for the student's absence.

Excuse options can be modified in District-Wide Scanner Settings. All Calendars MUST be selected.

Processed

The Processed column allows users to filter results by the request's processing status: All, Submitted, or Processed. Leave this filter blank to include all requests.

Process Status	Description
All	Use this selection to include all requests.
Submitted	Select Submitted to include only requests currently in a Submitted status.
Processed	Use Processed to include only requests that have been processed.

Status

Use the Status column to filter the results by the status currently assigned to the absence request:

Status	Description
Pending	The absence request has been submitted by parent/guardian. The request has not yet been reviewed or processed by office staff.
Processed	The absence request has been successfully processed and approved by office staff.
Hold	The absence request requires additional information before the request can be processed. Requests in a Hold status can be processed without this additional information. Check your district policy before processing requests in a Hold status.
Ignore	The absence request has been rejected/declined by office staff.

Toggle Mass Process

Use this option to process a large number of requests at once. See Mass Process Absence Requests for more information.

Review an Absence Request

Select the request you want to process from the Current Requests list.
Result: A detailed view of the absence request displays.
Review the absence request information and attendance summary for the student.
- The Attendance Summary shows the student's attendance from the current term.
If the attendance request is a late arrival or early departure for today, it can be processed from the absence request or by clicking the Open Attendance Grid button at the bottom.
For information on how Attendance Codes are determined/applied, see New Excuse Field Logic.

Absence Request Processing Field Descriptions

Field

Description

Absence Type
Required

The type of absence request. Options include: Full Day Absence, Arrive Late, or Leave Early. This field can be edited.

Start Date

The first day the student will be absent. This field can be edited.

End Date

The last day the student will be absent. This field can be edited.

Arrival/Departure Time
Required

If the absence request is Arriving Late or Leave Early, the time the parent indicated they would be arriving or leaving.

Student Name

The name of the student.

Grade

The student's grade level.

Excuse

The reason for the student's absence.

Excuse options can be modified in District-Wide Scanner Settings. All Calendars MUST be selected.

Current Status

The status of the absence request.

Submitted By

The parent/guardian who entered the absence request.

Request Submitted On

The date and time the absence request was submitted.

Relation to Student

The parent/guardian's relationship to the student.

Guardian

An indicator that the person submitting the absence request is the student's guardian.

Uploaded Document

A document uploaded with the absence request. This can be viewed by clicking the document link. Documents are limited to 2 MB. See Supported File Types for a list of accepted file types.

Comments

Any comments relating to the student absence.

Contact Information

Clicking this button opens a pop-up listing the student's guardians and their contact information.

Attendance Summary

An overview of the student's historical attendance information.

Request Status
Required

The status currently assigned to the absence request:

Status	Description
Pending	The absence request has been submitted by parent/guardian. The request has not yet been reviewed or processed by office staff.
Processed	The absence request has been successfully processed and approved by office staff.
Hold	The absence request requires additional information before the request can be processed. Requests in a Hold status can be processed without this additional information. Check your district policy before processing requests in a Hold status.
Ignore	The absence request has been rejected/declined by office staff.

Excuse Code
Required

The attendance code applied to a processed absence request.

Attendance Comments

Additional comments related to the absence.

Absence Request Check In Logic

Absence Request Check In Logic
The system compares the attendance code assigned to the period the student is checking into against periods before and after the check-in. If the student is checking in during passing time, the code from the next period is used. For any periods before the check-in, the system compares each period working backward one-by-one from the current period: If the Attendance Codes match, the code is overwritten to the default code (which is the initial attendance code chosen by the reviewer) and continues to check prior periods. If Attendance Codes do NOT match, the existing codes are left as-is, and no further checks are performed for future periods. For any periods after the check-in, the system compares each period working forward one-by-one from the current period: If the Attendance Codes match, the code is removed (because the student is now present in school) and continues to check future periods. If Attendance Codes do NOT match, the existing codes are left as-is, and no further checks are performed for future periods.

Absence Request Check In Logic

The system compares the attendance code assigned to the period the student is checking into against periods before and after the check-in. If the student is checking in during passing time, the code from the next period is used.
For any periods before the check-in, the system compares each period working backward one-by-one from the current period:
- If the Attendance Codes match, the code is overwritten to the default code (which is the initial attendance code chosen by the reviewer) and continues to check prior periods.
- If Attendance Codes do NOT match, the existing codes are left as-is, and no further checks are performed for future periods.
For any periods after the check-in, the system compares each period working forward one-by-one from the current period:
- If the Attendance Codes match, the code is removed (because the student is now present in school) and continues to check future periods.
- If Attendance Codes do NOT match, the existing codes are left as-is, and no further checks are performed for future periods.

Absence Request Check Out Logic

Absence Request Check Out Logic
The system compares the attendance code assigned to the period the student is checking out of against periods after the check-out. If a student checks out during passing time, the code from the next period is used. For any periods before the check-out: All existing attendance will remain as-is since check-outs don't affect prior periods. For any periods after the check-out the system compares each period working forward one-by-one from the current period: If the Attendance Codes match, the code is overwritten to the default code (which is the initial attendance code chosen by the reviewer) and continues to check future periods. If Attendance Codes do NOT match, the existing codes are left as-is, and no further checks are performed for future periods.

The system compares the attendance code assigned to the period the student is checking out of against periods after the check-out. If a student checks out during passing time, the code from the next period is used.
For any periods before the check-out:
- All existing attendance will remain as-is since check-outs don't affect prior periods.
For any periods after the check-out the system compares each period working forward one-by-one from the current period:
- If the Attendance Codes match, the code is overwritten to the default code (which is the initial attendance code chosen by the reviewer) and continues to check future periods.
- If Attendance Codes do NOT match, the existing codes are left as-is, and no further checks are performed for future periods.

Exception Logic
If a user processes an absence request without reviewing the Attendance Grid, the new defaults are used to assign attendance to the student in the request. Users can still manually change the attendance codes prior to processing the scan/request.

Processing the Absence Request

If processing the request, select the Request Status from the dropdown list.
Select an Excuse Code from the dropdown list.
Enter Attendance Comments. (Optional)
Click Open Attendance Grid to review how your attendance codes and comments will be applied to the student.
Click Process.
Result: A confirmation message displays and you are returned to the Current Requests screen. The value in the Processed column changes to Processed and the Status changes to the Request Status you selected.

Mass Process Absence Requests

Users can process multiple submitted absence requests at one time using the Toggle Mass Process button.

Press the Toggle Mass Process button.
Select the requests to include in the mass process.
When finished selecting the appropriate requests, press Mass Process.
Mass Process Editor
Use the Attendance Code drop-list to select the excuse code to apply to all selected absence requests.
If necessary, enter any Attendance Comments.
Click Process to process the absence requests.