Absence Request Processing

The Absence Request toolset is part of the Campus Workflow Suite.

Tool Search: Absence Request Processing

Before using the Absence Request Processing tool, be sure the Scanner Settings have been set up under

Attendance Office > Settings > Scanner Settings. If not, you will see this message:

The Tardy Threshold and the Absent Threshold in Scanner Settings must be entered for each school/calendar for the Absent Request Processing to function.

Use the Absence Request Processing tool to manage Absence Requests submitted by a parent or guardian.

What can I do?What do I need to know?

Screenshot of absence request processing


Review an Absence Request

  1. Select the request you want to process from the Current Requests list.
    Result: A detailed view of the absence request displays.
    Screenshot of absence requests
  2. Review the absence request information and attendance summary for the student.
  3. If the attendance request is a late arrival or early departure for today, it can be processed from the absence request or by clicking the Open Attendance Grid button at the bottom.
    Screenshot of the open attendance grid button

Processing the Absence Request

  1. If processing the request, select the Request Status from the dropdown list.
  2. Select an Excuse Code from the dropdown list.
  3. Enter Attendance Comments. (Optional)
  4. Click Open Attendance Grid to review how your attendance codes and comments will be applied to the student.
  5. Click Process.
    Result: A confirmation message displays and you are returned to the Current Requests screen. The value in the Processed column changes to Processed and the Status changes to the Request Status you selected.

Mass Process Absence Requests

Multiple submitted absence requests can be processed by selecting an Excuse from the header dropdown and using the Mass Process button.

  1. Select an Excuse from the dropdown list in the table header.
  2. Click Mass Process in the bottom left corner.
  3. Select an Attendance Code and enter any Attendance Comments.
  4. Click Process. The Absence Requests will now appear in the table as Processed.

Field Descriptions

FieldDescription
Absence TypeThe type of absence request. Options include: Full Day Absence, Arrive Late, or Leave Early. This field can be edited.
Start DateThe first day the student will be absent. This field can be edited.
End DateThe last day the student will be absent. This field can be edited.
Arrival/Departure TimeIf the absence request is Arriving Late or Leave Early, the time the parent indicated they would be arriving or leaving. 
Student NameThe name of the student.
GradeThe student's grade level.
Excuse

The reason the student will be absent. 

The Excuse options can be modified at Custom > Attribute/Dictionary > AbsenceRequest. See the Attribute/Dictionary documentation for additional information.

Current StatusThe status of the absence request.
Submitted ByThe parent/guardian who entered the absence request.
Request Submitted OnThe date and time the absence request was submitted.
Relation to StudentThe parent/guardian's relationship to the student.
GuardianAn indicator that the person submitting the absence request is the student's guardian.
CommentsAny comments relating to the student absence.
Contact InformationClicking this button opens a pop-up listing the student's guardians and their contact information.
Attendance SummaryAn overview of the student's historical attendance information.
Request StatusThe status assigned to the absence request:

Processed - used for when an absence request has been successfully processed.

Ignore - used for when an absence request has been rejected.

Hold - used to indicate an absence request needs additional information before being fully processed.

Pending - used when an absence request has been received from parents, but has not yet been addressed or processed.

Excuse CodeThe attendance code applied to a processed absence request.
Attendance CommentsAdditional comments related to the absence.
Processed ByThe user who processed the absence request.
Processed DateThe date the absence request was processed.