Articles
Troubleshooting Campus
←Go Back The following steps will help you troubleshoot issues that you or your users encounter in Infinite Campus. Issue Qualification The first step is to qualify or gain a full understanding of the issue by gathering information. This ...
Allow-List IPs for 3rd Party Systems
Some tooling (such as the Data Extract Utility, LDAP servers, FRAM Scheduled Imports) connects to a third-party server and needs to know the list of Campus IPs to which traffic can pass. To find a list of IPs your third-party systems need to all...
Keeping Custom Services Up-to-Date
Custom/third party services your district has established that connect to the Infinite Campus database in some way are outside the Campus Support team's Scope of Support . Custom/third party services are supported by the individual or group who...