The following checklist provides the steps you must complete to migrate to the new payment platform.
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Before You BeginYou MUST have your full bank account number(s) and routing number.Make sure you have your new M2 Bluetooth devices before starting any of the processes. Infinite Campus will replace the devices for free based on survey responses. You MUST be using Campus.2511 (GA March 10, 2025) or later to migrate; however, we recommend using the most recent version of Campus. |
Migration Checklist
Done | Task | Description | |
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1 | Complete Stripe Onboarding - Private | |
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2 |
If any of your district’s bank accounts are configured to disallow funds from being withdrawn, please contact your bank to allow for money to be both deposit and debited from your accounts. Your bank may request a unique identifier (referred to as a Funding ID or Company/Customer ID) from Stripe to allow for funds to be debited. If so, please share the following IDs with your bank:
Note: After beginning to process payments following the migration, if your district’s first deposit is a negative dollar amount (seen within System Administration > Payments > Deposit Reporter), that negative deposit must first be completed before any subsequent deposits can be completed. Negative deposits take about 5 business days to complete. | |
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3 |
Request Stripe Merchant Account (System Settings > Payments > Payments Setup > Vendor Information > Request Stripe Merchant Account) | |
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4 |
Complete onboarding with Stripe (System Settings > Payments > Payments Setup > Vendor Information > Complete Onboarding). Note: Onboarding is embedded within Campus and will include information about the business/School District, personal details for someone authorized to sign on behalf of the district, public details, and the primary district bank account will need to be added. | |
5 |
Print the Recurring Payments Report. | ||
6 |
Export all current information available on the Payments Reporter tool.
Note: This information should not change during the migration. It is a best practice to have this information available. | ||
7 |
Print a list of all bank accounts currently set up in Campus (System Settings > Payments > Payments Setup > Bank Accounts).
To maintain records of inactive accounts, print your account list before migration, as these accounts will not be visible after migration.
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8 |
Print a list of all fund accounts.
Note: This information should not change during the migration. It is a best practice to have this information available. |
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9 | Turn off Online Payments. We expect the actual migration process to take minutes once you get started. (System Settings > Payments > Payments Setup)
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10 |
Migrate your banks to the new payment platform. (System Settings > Payments > Payments Setup > Vendor Information > Migrate)
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11 | Turn on Online Payments. | ||
12 | Notify all Campus Parent and Campus Student portal users as well as Employee Self Service users that payment methods must be added again and that all recurring payments must have a new payment method assigned.
For security reasons, all users will have to enter their payment information and set up recurring payments. This is a one-time setup, and there is no cost associated with setting up payment methods going forward. |
Questions? Please contact your Client Relationship Manager.