Tool Search: Payment Setup
Infinite Campus is transitioning to a new payment vendor. This article outlines the steps needed to transfer your bank accounts from the current payment vendor to the new one.
You will need the full bank account number and additional documentation for each bank account you are migrating. The types of documents you will need are:
- A file validating each bank account: Voided Check, Bank Letter or Bank Statement from the last 60 days.
- Document must include the District's Name, full account number, full routing number, not expired, clear and large enough to read, uploaded in full color/no black and white scans, complete and not cropped.
- Max File Size: 8 MB.
- Accepted document type: .jpeg, .png, .pdf.
If you cannot edit a bank account in the Payments Setup tool, that means your district already created the bank account during the onboarding process.
What to Expect After Migrating to the New Payment Platform
For a few weeks, you may see updates to transactions processed through the old payment platform and updates for transactions processed through the new payment platform in the Payments Reporter. The Payment Reference Number for transactions from the new payment platform begins with pi_3. To exclude old payment platform transactions and only see transactions from the new payment platform, use pi_3 in the Payment Reference Number column to filter results in the Payments Reporter.
Step 1: Updating Vendor Information
Path: System Settings > Payments > Payment Setup > Vendor Information
- Select a Payment Vendor.
- Click Request Merchant Account. A Merchant Account ID will appear with an Account Status of Information Required.
- Click Complete Onboarding.
- Enter all required fields on the Tell Us About Your Business form and click Continue.
- Enter all required fields on the Verify Your Personal Details page and click Continue.
- Review all Onboarding fields and click Agree and Submit. You will be taken to the Bank Account Setup screen.
- Enter all required banking fields and click Complete Onboarding. You will return to the Payments Setup screen.
Step 2: Verifying Bank Accounts
Path: System Settings > Payments > Payment Setup > Bank Accounts
Before you begin, click Print All to print a list of all bank accounts currently set up in Campus.
- Use this list to verify the bank name, routing number, and the last four digits of the bank accounts set up in Campus.
- All active bank accounts on the report will be migrated. If there is a bank that you do not want to migrate to the new payment platform, inactivate the bank account.
CAUTION
Once a Bank Account is made inactive, it cannot be made active again. When you inactivate a Bank Account, Campus also deactivates all Fund Accounts associated with the Bank Account.
Correcting Bank Account Conflicts
If there are any Bank Accounts shown, there is an issue that needs to be resolved before migration can occur. If you see a bank account that you do not want to migrate, please cancel and inactivate the bank account before you complete the migration process.
If information in Campus does not match the existing vendor, you will see a mismatched label. Please contact Campus Support to resolve these issues.
If the label is invalid, there is an error with the routing and /or account number for that bank account, and information must be entered to verify the account.
Please select cancel, navigate to the Bank Accounts section, and update account information. Once these issues are resolved, you can return to Complete Migration.
Step 3: Migrate Banks
Path: System Administration > Payments > Payment Setup > Vendor Information
All active bank accounts display on the Preview Migrating Banks panel. You may notice a different number of bank accounts compared to your bank account list because Campus is only validating bank accounts and not bank account IDs.
If you see a bank account that you do not want to migrate, please cancel and inactivate the bank account before you complete the migration process. If you can't edit a bank account, this means your district already created this bank account during the onboarding process with the new payment vendor. The names of the banks that are already set up with the current payment vendor appear along with their routing number and the last four digits of the account number.
Once the bank account migration process is complete, it cannot be undone.
Example Preview Bank Migration Screen
- Click Migrate.
- Enter the complete bank account number in the Bank Account Number field.
If you can't edit a bank account, this means your district already created this bank account during the onboarding process.
- Click Select File and select one of the appropriate files:
- A file validating each bank account: Voided Check, Bank Letter or Bank Statement from the last 60 days.
- Document must include the District's Name, full account number, full routing number, not expired, clear and large enough to read, uploaded in full color/no black and white scans, complete and not cropped.
- Max File Size: 8 MB.
- Accepted document type: .jpeg, .png, .pdf.
- A file validating each bank account: Voided Check, Bank Letter or Bank Statement from the last 60 days.
- Correct any Invalid Account errors by using the process from Step 2. You must correct all errors and enter all Bank Account Numbers before you can continue.
- Click Complete Migration.
- Click Continue.
Result
Campus migrates your banks to the new payment platform. Fund Accounts will continue to be linked to the previously established bank accounts. If necessary, users can modify which bank account is associated with any fund. Be sure to select "All Schools" before editing these Fund Accounts.
