Authorized Technical Contact Resources

Articles

Sandbox Refresh
District Technical Support Contacts can request sandbox refreshes using the  Manage Updates tool, which can be accessed by clicking Update Requests within the Support Portal.  Technical Support Contacts for the following will only see sandbox...
Your Updates
Authorized Technical Contacts can request site updates using the  Manage Updates tool, which is accessible via the Infinite Campus Support Portal.  Support Portal Log In  The Update Requests option is at the top of the Support Portal...
Requesting a Campus Version Update
Technical Support Contacts at Campus Cloud Choice hosted districts can request Campus version updates using the Manage Updates tool via the Update Requests button within the Support Portal . Please note that the Time Zone set for your Ca...
How to Submit Sandbox Refresh Requests - Video
This video is intended for the district Technical Support Contact and walks through the process of requesting a sandbox site refresh request.
How to Submit Campus Version Update and Sandbox Staging Refresh Requests - Video
This video walks through the process of requesting Campus version updates and sandbox or staging site refresh requests and is meant for the district Technical Support Contact.