Updated Articles

  1. Eligibility End Date Wizard

    This article provides procedures for updating Household Application expiration and Eligibility end dates en mass.
  2. Verification (FRAM)

    Overview information about the Verification process.
  3. Eligibility

    Tool Search: Eligibility Eligibilities may also be imported from a file using the Eligibility Import Wizard or determined from a processed application ( paper-based or online ) for free/reduced benefits.  Eligibilities based o...
  4. Stripe Onboarding - Private

    The following information is for existing Campus Payments customers  ONLY . If you are not currently a Campus Payments customer, please contact Sales or your Client Relationship Manager . The new process to complete the transition to the new...
  5. OLR Builder

    This document provides information on using the OLR Builder tool.
  6. OLR Version 6.4 Release Notes

    This functionality is available to districts that have purchased Online Registration (OLR) as an add-on service. For more information, contact the appropriate Client Relationship Manager . OLR Release Notes describe all changes included within...
  7. Online Registration Tool Rights

    This article describes all the tools available in the Online Registration toolset and the associated tool rights.
  8. Application Processing - Spring 2025 New

    We're excited to unveil our reimagined Application Processing  tool (formerly "Staff Processing"). Built directly from your feedback, this update delivers a more intuitive experience while significantly improving efficiency and smarter data man...
  9. Case Submission

    Review how to submit cases online via the Support Portal.
  10. Support Portal

    ←Go Back Support P ortal Navigation Authorized Contacts may submit cases online via the Support P ortal . The p ortal gives authorized contacts an active role in managing cases by allowing them to submit new requests, add attachments, comm...