Special Ed Plan eSignature Process (Delaware)

Tool Search: Special Ed Documents

The Delaware Elementary Individual Education Plan, Preschool Individual Education Plan, and Secondary Individual Education Plan can be sent to parents/guardians to sign (eSign) on the Campus Parent Portal electronically. This document provides step-by-step instructions on the eSignature process.

Setup

Proper setup is needed to send the plan to the Portal for an eSignature. 

Tool Rights

Tool Search: Tool Rights

Make sure the user requesting the eSignature has the appropriate tool rights to Request eSignature on Portal (Student Information > Special Ed > Special Ed Documents > Plan > Request eSignature on Portal). This tool right is either on or off, meaning assigning any of the RWAD rights allows the user to send an eSignature request. For example, marking the Delete checkbox provides the same rights as marking the Read checkbox.

Screenshot of the Request eSignature on Portal Tool Right.Request eSignature on Portal Tool Right

Set Portal Preferences

Tool: Display Options

Mark the Portal Preference Display Option, Request eSignature Special Education Plan for Parent (Display Options > Documents > Reports/Plans > Request eSignature Special Education Plan). Marking Student sends the student a read-only copy of the plan.

Screenshot of the Request eSignature Special Education Plan Portal Display Option.Request eSignature Special Education Plan Portal Display Option

Establish Relationships and Portal Accounts

Tool Search: Relationships

Guardians are eligible to receive an eSignature request when the Guardian and Portal checkboxes are marked on the student's Relationships tool. The guardian must have logged into the Portal at least once to receive the eSignature request.

Screenshot of the Relationships tool Guardian and Portal checkboxes highlighted.Relationships Tool Guardian and Portal Checkboxes

Create and Enter Plan Information

 Tool Search: Special Ed Documents

Complete the plan creation process and fill out the plan in Campus. Three editors, Signatures, Medicaid, and Prior Written Notice, require parent/guardian eSignatures, which are indicated with an eSign label on the Editor Home. These editors must be placed in the status Complete Pending eSignature or Not Needed to send the plan to the student's parent/guardian. All other editors must be in a Complete status.

See the below articles for the most updated print formats:

All examples below reference the Elementary Individual Education Plan.

Screenshot of the Delaware Elementary IEP editor home screen.Delaware Elementary Individual Education Plan Editor Home

Prepare eSignature Editors

  1. Navigate to the Signatures editor.
    Screenshot of the signatures editor.
    Signatures Editor
  2. Fill out the editor, then click Save & Stay.
  3. Click the down arrow next to the Complete button in the action bar, then click Complete Pending eSignature. The editor is now in the correct status to send to the parent/guardian for eSignature.
    Screenshot of the complete pending eSignature button.
    Complete Pending eSignature Button
  4. Navigate to the Medicaid editor. This editor can be placed in a Not Needed or Complete Pending eSignature status depending on whether or not the student qualifies for Medicaid assistance.
    Screenshot of the IEP implementation editor.
    Medicaid Editor
  5. Mark the appropriate checkbox, either Yes or No, as well as the Signed by checkbox. 
  6. Click Save & Stay.
  7. Click the down arrow next to the Complete button in the action bar, then click Complete Pending eSignature OR Not Needed. The editor is now in the correct status to send to the parent/guardian for eSignature.
  8. Not Needed or Complete Pending eSignature Button
  9. Optional: Navigate to the Prior Written Notice editor.
    Screenshot of Prior Written Notice Detail Screen.
    Prior Written Notice Detail Screen
  10. Click the down arrow next to the Complete button in the action bar, then click Complete Pending eSignature OR Not Needed. The editor is now in the correct status to send to the parent/guardian for eSignature.Work through all other editors and make sure they are all in a Complete status. Once all editors are in the correct status, the plan is ready to send to the parent/guardian for eSignature.

Request eSignature

Tool Search: Special Ed Documents

After completing the plan setup, the plan is ready to send to the guardian for eSignature. Select the plan and then click the Request/Remove eSignature button. Screenshot of the Request eSignature on Portal button.Request eSignature on Portal Button

A dialog displays asking the user to select one guardian from the list provided. At this time, only one guardian can sign the plan.

Screenshot of the Request eSignature Dialog.Request eSignature Dialog

Click Ok to send the eSignature request. A checkmark iconScreenshot of the Blue Checkmark Icon.displays next to the plan's name, indicating that it has successfully been sent to the guardian. Information in the Document Detail also lists when the eSignature Request was sent and to which guardian.

Screenshot of the document detail checkmark icon and document detail eSignature information.Checkmark Icon and Document Detail eSignature Information

Remove eSignature

The user can pull the plan from the Portal at any time by clicking the Request/Remove eSignature button. This allows the user to make changes to the plan before the guardian has a chance to sign. A warning displays confirming the removal of the plan from Portal. Click Ok to confirm or Cancel to go back.

Removing the plan from Portal after the guardian has signed invalidates those signatures.

Screenshot of the Remove eSignatures Warning.Remove eSignatures Warning

Guardian Review

Tool Search: Campus Parent Portal, Campus Student Portal (read-only)

Once an eSignature request has been sent, the guardian can access the plan from three locations: a bell notification link, under the Documents Need Attention section on the Home screen, and the Documents tool. 

Screenshot of the Documents need attention section on the home screen. Documents Need Attention on the Home screen

A status of Needs Attention displays next to the plan's name on the Documents tool.

Screenshot of the pan needs attention status on Documents tool.Plan Needs Attention Status on Documents Tool

Terms and Conditions

The Terms button displays a dialog box explaining the guardian must accept the Terms and Conditions for Electronic Signature before saving and submitting the plan. A link in the dialog brings the user to a PDF detailing the terms.

Screenshot of the Terms and Conditions dialog.Terms and Conditions Dialog

After the guardian accepts the terms, the Terms button no longer displays.

Decline Terms

When the guardian declines the terms, a physical copy of the plan must be printed, signed, and returned to the school. Click the Decline button to decline the terms. A dialog displays to confirm the action of declining the terms.

Screenshot of the Decline Terms dialog confirmation message.Decline Terms Dialog

When a guardian declines the terms, a status of Declined Terms and Conditions and Pending displays next to the plan's name on the Documents tool. 

Screenshot of the Declined Terms and Conditions and Pending Status.Declined Terms and Conditions and Pending Status

Sign and Submit

After agreeing to the terms, several signatures and their corresponding checkboxes must be filled out before the guardian can submit.Screenshot of a blank eSignature line on the document. Blank eSignature Example

Mark all desired checkboxes in red and click the paper and pencil iconPaper and Pencil Signature Iconon the signature lines to sign electronically. The Next button navigates the guardian directly to the next item on the plan that needs attention. Click Save to save progress.

Screenshot of a completed eSignature line on the document.Completed eSignature Example

After all signatures are captured and the checkboxes are marked, click Submit. On the Documents tool, a status of Signed and Pending displays next to the plan name, and the guardian can view a read-only copy of the plan.

Screenshot of the signed and pending status.Signed and Pending Status

Student and Non-Signing Guardian View

The student and any other guardians who have not been chosen to sign can view a read-only version of the plan. A Draft watermark displays indicating the plan has not yet been completed. 

Screenshot of the non-signing guardian and student view of the eSignature document.Non-Signing Guardian View

Complete

Tool Search: Special Ed Documents

After a guardian has signed OR declined the Terms and Conditions for eSignature, additional completion steps are needed on the Special Ed Documents tool. An exclamation mark iconPaper and Exclamation Mark Icondisplays next to the plan's name indicating action is needed.

Screenshot of the exclamation mark icon on the Special Ed Documents tool.Exclamation Mark Icon

Guardian Declined Terms

When a guardian declines the Terms and Conditions for eSignature, a message displays on the Document Detail indicating the terms were declined. A physical copy is needed to obtain guardian signatures at this time.

Screenshot of the guardian declined terms and conditions message on the document detail.Guardian Declined Terms and Conditions

Guardian Declined Plan

When the guardian accepts the Terms and Conditions but disagrees with the plan's contents, the Document Detail indicates the plan was declined, and a PDF copy of the signed plan displays in the Copies folder.

Screenshot of the guardian declines contents of the IEP message on the document detail.Guardian Declines Plan

Guardian Agreed Terms and Plan

When a guardian accepts the Terms and Conditions, agrees to the plan's contents, and electronically signs the plan, a message displays on the Document Detail indicating who signed the plan, and a PDF copy of the signed plan displays in the Copies folder.

Any changes made to the plan at this stage invalidate the signatures. When changes need to be made to the plan, an additional eSignature Request must be sent back to the guardian.

Screenshot of the copies folder and the guardian eSigned message on the document detail.Document Detail Information

Lock

Locking the plan completes the process and syncs it to the state.

Additional lock logic may apply when the plan is not filled out completely.

Click Lock to complete the plan process. A warning displays indicating users are not able to make any changes unless they have additional Unlock Tool Rights. 

Screenshot of the lock warning message.Lock Warning Message

Click OK to proceed. A locked iconScreenshot of the padlock icon.displays indicating the plan is locked.

Screenshot of a locked plan on the special ed documents tool.Locked Plan

Delete

Deleting the original plan or any copies of the plan is NOT recommended.

Only the original plan can be deleted if necessary. Copies of the plan cannot be deleted unless the original plan is removed first, which is NOT recommended. Select the original plan and then click Delete. A warning displays explaining the consequences of deleting the plan.  

Screenshot of the delete plan warning message.Delete Plan Warning

Click OK to perform the delete or Cancel to go back. Any copies of the plan display in the Uploaded Documents folder and can be deleted at this time. 

Amend

When amending a plan with eSignatures, the eSignature for the IEP Implementation editor clears out. When the amendment process has been completed, the plan must be sent back to the parent/guardian to sign again. The amendment process is the same for plans with and without eSignature functionality. See the Amend Special Ed Documents article for the full Amend process.